Last updated: June 16, 2025 This Privacy Policy describes how eCopier Solutions («we,» «us,» or «the Company») collects, uses, and discloses your information in connection with your use of the eCopier Solutions mobile application (the «App»). By downloading, installing, or using the App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not download, install, or use the App.
1. Information We Collect
We may collect the following information about you:
Information you provide to us directly:
- Registration Information: When you register to use the App, we may collect your name, email address, phone number, and any other information you choose to provide.
- Communications: When you communicate with us (e.g., via email or in-app support), we may collect the information you provide in those communications.
- User-Generated Content: Any information, text, images, or other content you submit or create within the App.
Information collected automatically:
- Device Information: We may collect information about the mobile device you use to access the App, including the hardware model, operating system and version, unique device identifiers, mobile network information, and Wi-Fi network information.
- Usage Information: We collect information about how you interact with the App, such as the features you use, the pages you visit, the frequency and duration of your activities, and any errors or crashes you may experience.
- Location Data: With your permission, we may collect precise or approximate location information from your mobile device. You can disable location data collection in your device settings at any time.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Provide and Maintain the App: To operate, maintain, and improve the App and its functionalities.
- Personalize Your Experience: To tailor the App’s content and features to your interests.
- Communicate with You: To send you important notifications, updates, support information, and promotional messages (with your consent, if required).
- Improve Our Services: To understand how users interact with the App and to develop new features and services.
- Research and Analytics: To perform analytics, market research, and other research to improve the App and our products and services.
- Security and Fraud Prevention: To protect the security and integrity of the App and to prevent fraud or illegal activities.
- Legal Compliance: To comply with our legal and regulatory obligations.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, and marketing. These service providers only have access to the information necessary to perform their functions and are obligated to protect your information in accordance with this Privacy Policy.
- Affiliates: We may share your information with our subsidiaries and affiliated companies.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or reorganization, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
- Legal Compliance and Law Enforcement: We may disclose your information if we believe in good faith that disclosure is necessary to comply with the law, respond to subpoenas, court orders, or similar legal processes, or to protect our rights, property, or safety, or that of others.
- With Your Consent: We may share your information with third parties when you give us your consent to do so.
- Aggregated or Anonymized Information: We may share aggregated or anonymized information, which does not directly identify you, with third parties for various purposes, including analytics, research, and marketing.
4. Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Privacy Rights
You may have certain rights regarding your personal information, depending on your jurisdiction, which may include:
- Access: The right to request a copy of the personal information we hold about you.
- Rectification: The right to request that we correct any inaccurate or incomplete personal information.
- Erasure: The right to request the deletion of your personal information in certain circumstances.
- Restriction of Processing: The right to request the restriction of processing of your personal information in certain circumstances.
- Objection to Processing: The right to object to the processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise any of these rights, please contact us using the contact information provided below.
6. Information Security
We take reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
7. Links to Third-Party Websites
The App may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of third-party websites or services and assume no responsibility for them. We encourage you to review the privacy policies of every website or service you visit.
8. Children’s Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the «Last updated» date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us: eCopier Solutions info@ecopiersolutions.com
